Terms and Conditions

ExclusiveItaly is exclusively a Wedding Event Planner, a strictly private destination services provider, offering custom-designed, private, personal events and complimentary, destination services. ExclusiveItaly is not a tour operator or travel agency.

ExclusiveItaly respects your privacy and we maintain a strict policy with respect to confidentiality of information that you may provide us. We endorse the practice of finalizing arrangements by secure phone call rather than over the Internet or by electronic mail, and in order for credit card details to be provided to guarantee bookings.

ExclusiveItaly does not provide public tours, pre-scheduled, public bus tours from hotels or "step on" public bus tours.
We recommend the purchase of trip-travel-tour cancellation insurance (from a travel agent) in the unlikely event of the unexpected.

Please contact us by using our request form or by calling our Italian office at the number below to receive specific information about locations, prices and availability.

ExclusiveItaly requires a deposit payment when booking the event. The specific amount will be communicated to you by your personal event coordinator.

As a corporate policy, ExclusiveItaly will confirm reservations upon the receipt of deposit fee payment, and by our email confirmation of our agreement and guarantee of event reservations and date. Balance payment unless specific arrangements are made in advance, is usually required 45 days prior the scheduled date of the event.

ExclusiveItaly cancellation and rescheduling policy

A - Cancellation policy:

Should you cancel your event, we must apply a charge. The later the cancellation the more that charge will be. If you wish to cancel a confirmed booking, this must be done in writing by the person in whose name the booking is invoiced. Cancellation takes effect from the date we receive your cancellation, that can be executed either through e-mail or fax.

Cancellation charge will be calculated as set out in the table below and will be notified to you by invoice within two weeks of cancellation.

If you cancel more than 180 days prior the event date We keep your deposit payment
179 – 120 days 80% of agreed package
119 – 60 days 90% of agreed package
59 – 0 days 100% of agreed package

B. Rescheduling the event

If you reschedule the event the minimum charge is € 800 euro 
90 or more days before scheduled date 35% of total event costs
90 – 60 days before scheduled date 40% of total event costs
60-45 days before scheduled date 50% of total event costs
45-30 days before scheduled date 60% of total event costs

C. Refunds

  • Refunds will be made to the client after all applicable fees have been deducted.
  • No refunds will be given to customer if customer cancels the event within 59 days before the scheduled date.
  • Refunds will be made in Euros and paid through bank transfer to the bank details customer provide.

ExclusiveItaly is not responsible for events or situations beyond its direct and effective control. Without limitation the following are factors beyond our direct control: bad weather, heavy traffic, accident, labour disputes, strikes, civil disorder, fear of the unknown, or failure of "third party service providers" to perform to client's satisfaction, and as scheduled on the event.

Our Weddings & Events are memorable experiences in the history, culture, and beauty of Italy. All town halls, villas, palaces and restaurants displayed on this website have been visited personally by our planners and assure a romantic destination wedding or event in Italy.

We invite you to review a sample of the many testimonials that our company has received from our past clients. We strongly believe that the name of our company says it all: ExclusiveItaly

Your comments/feedback about all events & weddings

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Copyrighted material and ownership

No material from owned, operated, licensed or controlled by ExclusiveItaly®, may be copied, reproduced, republished, uploaded, posted, transmitted, mirrored, hyperlinked or distributed in any way without the express permission of ExclusiveItaly®, except that you may download one copy of the materials on any single computer for your personal, non-commercial use only, provided that you keep intact all copyright and other proprietary notices.

Such materials include, without limitation, all text, images, logos, sound, graphics, HTML and all other code or scripts used on this site. Modification or use of the materials for any other purpose is (i) a violation of ExclusiveItaly's copyright and other proprietary rights, (ii) expressly prohibited by law and (iii) may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.