Terms and Conditions
ExclusiveItaly is exclusively a Wedding Event Planner, a strictly private destination services provider, offering custom-designed, private, personal events and complimentary, destination services. ExclusiveItaly is not a tour operator or travel agency.
ExclusiveItaly respects your privacy and we maintain a strict policy with respect to confidentiality of information that you may provide us. We endorse the practice of finalizing arrangements by secure phone call rather than over the Internet or by electronic mail, and in order for credit card details to be provided to guarantee bookings.
ExclusiveItaly does not provide public tours, pre-scheduled, public bus tours from hotels or "step on" public bus tours.
We recommend the purchase of trip-travel-tour cancellation insurance (from a travel agent) in the unlikely event of the unexpected.
Please contact us by using our request form or by calling our Italian office at the number below to receive specific information about locations, prices and availability.
ExclusiveItaly requires a deposit payment when booking the event. The specific amount will be communicated to you by your personal event coordinator.
As a corporate policy, ExclusiveItaly will confirm reservations upon the receipt of deposit fee payment, and by our email confirmation of our agreement and guarantee of event reservations and date. Balance payment unless specific arrangements are made in advance, is usually required 45 days prior the scheduled date of the event.
Should you cancel your event, we must apply a charge. The later the cancellation the more that charge will be. If you wish to cancel a confirmed booking, this must be done in writing by the person in whose name the booking is invoiced. Cancellation takes effect from the date we receive your cancellation, that can be executed either through e-mail or fax.
Cancellation charge will be calculated as set out in the table below and will be notified to you by invoice within two weeks of cancellation.
|If you cancel more than 180 days prior the event date||We keep your deposit payment|
|179 – 120 days||80% of agreed package|
|119 – 60 days||90% of agreed package|
|59 – 0 days||100% of agreed package|
|If you reschedule the event the minimum charge is||€ 800 euro|
|90 or more days before scheduled date||35% of total event costs|
|90 – 60 days before scheduled date||40% of total event costs|
|60-45 days before scheduled date||50% of total event costs|
|45-30 days before scheduled date||60% of total event costs|
ExclusiveItaly is not responsible for events or situations beyond its direct and effective control. Without limitation the following are factors beyond our direct control: bad weather, heavy traffic, accident, labour disputes, strikes, civil disorder, fear of the unknown, or failure of "third party service providers" to perform to client's satisfaction, and as scheduled on the event.
Our Weddings & Events are memorable experiences in the history, culture, and beauty of Italy. All town halls, villas, palaces and restaurants displayed on this website have been visited personally by our planners and assure a romantic destination wedding or event in Italy.
We invite you to review a sample of the many testimonials that our company has received from our past clients. We strongly believe that the name of our company says it all: ExclusiveItaly
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